Change of scenery

October 27, 2015 eileen 1

After a few months of nose-to-the-grindstone working, we went to Austin, on points (thanks, Chase Sapphire!) for my post-birthday in mid-October. Neither of us had ever been to Austin, so it seemed like a good destination […]

How to Fail at Customer Service

October 24, 2015 eileen 0

As we go through life, we encounter all sorts of customer service experiences. There’s the incomprehensible person taking orders at McDonald’s drive-thru window (bad), there’s the awesome barista at Starbucks who patiently corrects a problem […]

A last hurrah, then home again

October 22, 2014 eileen 0

We spent one last day in London after our return from Inverness. It was really nice to have a break between all day travel, plus we got some bonus touring in. We went to the Tower […]

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